In the shoulder season, activity around the Antlers at Vail slows down a little. It’s in this season that our staff likes to take time to see how we can give back to our community. There are a wide variety of excellent charitable organizations in the Vail Valley. One Sunday this fall, we shuttled down-valley to Gypsum to give our friends at Roundup River Ranch a helping hand.
About Roundup River Ranch
Roundup River Ranch is an incredible organization. They specialize in providing children the opportunity to enjoy the great outdoors at summer camp. The children invited to Roundup River Ranch are some of the bravest around; they are those that face serious illnesses everyday. Their campers have the opportunity to take a true vacation from being “a patient” and get back to the fun of being a child. At the camp children are provided the medical, physical and emotional support of healthcare professionals – All the while having a great time participating in activities like horseback riding, canoeing, stargazing, and making arts and crafts. Camp at Roundup River Ranch is always free of charge for all kids and families who attend. This worthy non-profit is funded by the communities that the camp serves.
We were grateful for the opportunity to volunteer with Roundup River Ranch. We spent a day out of the office, and away from the condominiums that we usually look after, to clean the facilities at Roundup River Ranch. At the end of their busy summers it’s all about the cleaning, and we were happy to pitch in for the cause. Some photos of our staff helping out are shown in the gallery below. If you would like to make a donation to Roundup River Ranch, we invite you do so. Just visit the Roundup River Ranch website by following this link.
Antlers at Vail’s $5 million renovation project has reached its highest level, and celebrated with a topping off ceremony earlier this week. While the focus of the project has been the speedy new elevator and spacious new front desk, lobby and gathering space, it also includes a brand new two-bedroom residence. This new construction in the heart of Lionshead Village in Vail is now available for sale!
With the main entrance on the 5th floor, located between units #518 and #519, this new condominium will be identified as #500. This newest Antlers gem has very unique features, and everybody will love it!
Here’s what you can expect in this new 2-bedroom residence at Antlers at Vail:
A completely enclosed entrance. Access from both levels of the garage (as well as the courtyard level) is via the north elevator. It will be the only one of our 91 condominiums without an “exterior” front door.
Vaulted ceilings throughout the living room, kitchen and dining areas
Ample windows facing east, west and north. It may be the lightest, brightest unit at the Antlers with more natural light than any other.
Two spacious bedrooms and three bathrooms … unlike any of our other two bedrooms.
Two private decks … one off the living area and another off the bedrooms.
1,200+ square feet … compared to most of the other Antlers two-bedrooms which range from 900 to 1,100 SF.
A finish package to rival the nicest, newest condominiums anywhere in Vail. Note that a pre construction purchase allows the buyer to select their own flooring, woodwork, countertops, appliances and any other custom finishes. The offering price includes a very upscale, defined (platinum) level of finish. Any customization may cause a deviation from the initial price. Furniture is optional.
We are very pleased to announce that the Antlers at Vail’s new lobby and Southwest Elevator have reached their tallest point as of October 8th, 2019.
Hyder Construction celebrated this progress with a luncheon for everyone involved – both Hyder Construction’s staff and subcontractors and the Antlers at Vail’s employees.
Framing, and exterior walls are being installed this week, and all glass windows are here. Installing the new elevator car and its mechanics began today, and we are well underway to have the project completed by Mid-December. To view progress of the construction project in real-time, please visit our construction updates page.
We are thrilled to offer our guests an elevated check-in experience and a beautiful new lobby to relax in, a speedy elevator ride up to platinum-rated accommodations, and unforgettable experiences at the Antlers at Vail. We look forward to welcoming all our guests this winter for Vail’s 2019-2020 ski season.
To celebrate International Housekeeping Week, the Antlers housekeeping team took a field trip to the Betty Ford Alpine Gardens. The pollinators were out in force (HOORAY!), as you can see from a couple of the flower pictures. A grand time was had by all! Antlers also gave each team member a small packet of wildflower seeds to plant at their homes.
The complete line up of fun activities housekeepers have the opportunity to experience this week in celebration of International Housekeeping Week:
Sunday – Management provided the housekeeping team with breakfast, including breakfast burritos, yogurt, fresh fruit, donuts & pastries, juice & smoothies.
Monday – Housekeeping arrived to find their offices festively decorated. Because some of the team wasn’t here on Sunday, they received breakfast again with yogurt & pastries.
Tuesday – A colorful field trip to Betty Ford Alpine Gardens & seed packets to take home.
Wednesday – Karaoke Margarita Party
Thursday – Pampering Extravaganza – chair massages plus gift bags that include face masks, hand lotions, bath bombs, and aromatherapy candles
Our staff recently rode along the Gore Valley Trail and enjoyed this view of East Vail while on a Charter Sports led bike tour.
Have you ridden a bike on Vail Pass before?
This summer Charter Sports was kind enough to take several of our employees on a guided tour of Vail Pass.
Charter Sports offers several tours each day in the summer that will shuttle you and your family up to the top of Vail Pass to enjoy an exhilarating coast down 3,000 vertical feet along the Gore Valley Trail paved bike path. On our recent tour we passed by a bride and groom taking photos in Vail Village, cascading waterfalls in East Vail, and radiant wildflowers along the trail. We enjoyed conversation with our guide Kris along the way and listened to his stories about living in the mountains for many years working as a ski instructor in the winter and leading adventure activities in the summer.
The tour was great fun and we would highly recommend this unique experience to our guests.
We paused at the Black Lakes at Vail Pass and took in the view before descending Vail Pass.
In addition to tours of Vail Pass, Charter Sports now offers E-Bike rentals. E-Bikes are a really fun way to zip around town. You can still pedal freely whenever you would like to, but let’s face it, cycling around the mountains is not the easiest activity. With the help of electronic assistance you can climb hills using half the effort of riding a standard bike. I must admit that while I was a little skeptical at first, after my first climb up a hill using very minimal effort on my part it I was sold. It was an absolute blast. Charter Sports E-Bikes are locally manufactured by QuietKat in Eagle. We think it’s really great to not only experience riding a bike around Vail, but to also have a truly local experience by riding a bike that was assembled near Vail. Charter Sports E-Bike Rentals are $65 for a 4-hour rental and can be booked by calling 888-295-9797 or 970-476-0202. They say their E-Bikes are most comfortable for people 5′ 3″ and taller as their E-Bikes are a bit heavy and limited in terms of being adjustable.
The nearest Charter Sports location to Antlers is just around the corner in Lion Square Lodge North – so feel free to stop by during your next stay at the Antlers at Vail to see which tours are available that day, inquire about E-Bike rentals, and have an awesome time riding around Vail.
When people learn how long we’ve lived in the Vail Valley (whether that’s 5 years or 45 years) they often say, “You must have seen a lot of changes during that time.” One of our favorite responses is, “Hey, we’ve seen a lot of changes since Tuesday!”
That’s never been more true than right now, right here. The changes that we envisioned a year ago are happening, and happening fast! During our last big renovation in 2001, we built a new lobby which seemed like such an enormous improvement over the previous pillbox. Well, that reception area has now been completely demo’d. And the replacement is going to be AWESOME.
Much less visible, but equally important, is the extensive foundation work that has taken place in preparation for the new elevator. That, after all, was the impetus for this whole project. The renovated front desk area, offices and one brand new condominium were all afterthoughts (and good ones) to the main motivation of improving the weakest link in our guests’ experience … the 1972 elevator.
The past two months have seen an awful lot of noise and dust, but most of the worst of that is behind us now. Sure, there will be some more noisy days, but the concrete saw cutting is almost done, as is the jack-hammering of the stone pillars. Throughout it all, our staff and our guests have survived and even often said, “It wasn’t as bad as I expected.”
There have been a lot of parallels between this $5 million project and the Antlers 2000 project twenty years ago. One of them has been the number of owners in residence, and guests as well, who are actually entertained by watching the construction! Although the courtyard is off-limits, and packed with equipment and materials staging, most of the walkways have a birdseye view of the whole operation and it tends to bring out the wide-eyed little kid in all of us.
Another similarity between the two projects has been the participation of an “owner’s rep”. In the construction world, that’s they guy you hire to keep an objective eye on the contractor as well as the architect. Someone who has a lot more construction expertise than the person actually writing the checks. Never has that been more relevant and necessary than here at the Antlers. In 2000 we hired Jack Berga to fill that role. He was beyond wonderful and absolutely instrumental in making the whole project successful. As great as Jack was, Dave Collins is even better. And the best part is that Dave has been on the Antlers staff for five years now, acting as our construction coordinator for the dozens of condominium remodels we’ve completed during that time. He has an extensive background in large-scale construction projects, but also the pleasant demeanor that is often missing from those in the world of hardhats.
Despite Dave’s generally easy-going attitude, don’t let that fool you. He can quickly “get in your face” when he sees something that isn’t right, or that could be done better. And that’s EXACTLY what we need. Our general contractor, Hyder Construction, has been a delight to work with. Nevertheless, not a day goes by that the Antlers board and management don’t thank their lucky stars for the presence of Dave Collins.
Although the construction impacts have been, and will continue to be manageable, we don’t want to risk any of our guests having a bad experience. So as we approach the halfway mark in the construction schedule we’ll continue to limit our occupancy to about 50% – 60% of our normal capacity, and we’ll continue to bend over backwards to inform those guests (and owners) what to expect. In a twist on the old customer service adage, we are trying to over-promise and under-deliver on the negative impacts from the construction. So far, so good.
And we sure look forward to showing off the finished product this coming ski season!
We may be biased but we think that Vail’s 2019-2020 ski season is going to be the best yet. There are three reasons for this. One has to do with the Antlers, and the other with a snowmaking upgrades and a new product offering from Vail Resorts, “Epic for Everyone”.
Antlers Breaks Ground April 2019 on $5M Elevator & Lobby Project
In 2013 the Antlers implemented a Unit Quality Improvement plan, a property-wide project with the objective of bringing our Lodging Quality Assurance ranking up to Vail’s highest possible status. In July of 2015, thanks to the commitment of Antlers condominium owners, this goal of platinum status was achieved. But improvements to individual condominiums continue. There are now only a handful of units left that are not platinum rated.
Exterior rendering of Antlers new lobby and elevator.
Now, with the goal of bringing common areas to the same standard as individual condos, Antlers at Vail has broken ground on a $5 million renovation. This project will transform the hotel’s lobby, front desk, reception area and associated office spaces. Perhaps most importantly, it will provide a new relocated elevator to speed guests to upper levels. The project will be completed by December 12, 2019, just in time to greet winter guests with a new warm welcome.
Rendering of Antlers new light-filled spacious lobby.
As Always, the earlier guests book, the better the pricing will be. Booking early also gives us the most opportunity to accommodate specific requests. While we do not guarantee condo numbers, we do typically honor requests for specific bedding, location and more. These can only be honored as long as we have availability. So the early bird gets the worm. And, did you know that you can book now with no deposit due until August?!
Vail Resorts Offers Epic for Everyone
Another exciting development that guests can take advantage of this winter is advance day lift ticket purchases for a more reasonable price. There will be no more of $200 plus lift ticket prices for guests who plan ahead.
“Epic for Everyone,” from Vail Resorts is a customizable pass for those skiers and riders who may not need the unlimited skiing offered by traditional season passes. Guests can create their own pass by selecting the number of days they plan to ski or ride – from one day to seven days – and whether or not to add holiday access. Guests can use their customized Epic Day Pass anytime throughout the season at any of the Company’s North American owned resorts, including Vail, Beaver Creek, Breckenridge, Whistler Blackcomb, Keystone, Crested Butte, Park City, and more. Those purchasing four or more days will also get access to Telluride, Sun Valley, Snowbasin, and Resorts of the Canadian Rockies.
Don’t miss out on another epic ski season at Vail. You can purchase your lift tickets now for incredible savings!
With the Epic Day Pass, guests can ski world-class resorts for an unmatched price. Offering a discount of up to 50 percent off of lift ticket window prices, the Epic Day Pass starts as low as $106 for one day of skiing at any of the Company’s North American resorts. Guests can also lower their cost per day by adding more days and can lock in the lowest prices by purchasing this spring. The catch is that these passes must be purchased by the fall at whichever date Vail Resorts cuts off season pass sales.
Because Epic is for everyone, guests who purchase a day lift ticket this season also have the opportunity to apply the value of their ticket toward the price of an eligible 2019-20 pass, including an Epic Day Pass with four or more days. Guests can visit www.epicpass.com for more details on this offer and other incentives.
Vail’s extensive snowmaking upgrades and expansion taking place this summer will ensure a pre-Thanksgiving opening day each year. Nearly 200 acres of new and enhanced snowmaking terrain will provide guests with earlier access to higher elevation terrain, top-to-bottom skiing and snowboarding, access from two base areas, and improved early season ski school terrain. Vail will be open November 15, 2019 to April 19, 2020.
I was 28 years old, and it was the first day of my second job in this country.
To earn this job, I had to convince the General Manager (Rob) that I was a great candidate for the Conference Services Manager position. When I described my previous work experiences, I had told Rob that my mom was a Chef. I worked under her wing for numerous events.
As you can imagine, when your mother is your boss, you can take anything! From very little pay to carrying a heavy tray with 10 dinner plates from point A to point B. While managing the bar. Lighting up the sternos in the chafing dishes. Accepting the blame for anything that went wrong. Rob laughed wondering if I was exaggerating — I was not.
I also told Rob that I was very loyal, and I promised him that in this -so-ever-changing-valley-, I would stay with the property for 5 years. After that, I would have to move on for my own professional growth. But that while I was working for him, he would have my all: my work ethic, my integrity, my five languages, and my honest opinion on how to make our property better. I’m so glad he hired me.
I’ve loved the Antlers since the beginning. My co-workers have always had the best hearts, the greatest sense of humor and gratitude. I think that these traits are the ones that our guests sense when they arrive. It’s not only that our housekeepers are proud of their impeccable rooms. Or that the maintenance department is always eager to avoid any technical issues and address a problem. Or that our Front Desk Staff is diligently looking for ways to make your stay more enjoyable. It is the combination of all of our talents that make us different than anybody else in the valley. And I truly think, in the country.
In a marketing workshop which I recently participated, the speaker asked us to write the vision that we have for our business. This is what I wrote: The Antlers is the place where the owners, employees, and guests alike feel truly at home. By home, I mean: loved, respected, embraced, nurtured, rested and important. Where anybody is welcome and with each interaction, they will experience the true meaning of service and how this simple act of kindness can change the world.
There hasn’t been one day in these 12 years that the Antlers hasn’t given me the wonderful gift of serving others and give the best of myself. I am forever grateful for this place! And if you haven’t experienced it yet, I welcome you. I promise you that we will love you, respect you, embrace you, nurture you and warmly make you feel at home….
The ski season ended with a flurry of a different kind than we usually see. The Antlers staff worked tirelessly to move out of their offices and from the main lobby. The lobby has now been temporarily relocated to the ski locker area on the west side of the building. Guests will now pull directly into the garage and follow signs to the new front desk.
New lobby on the east side of the Antlers building.
The ski lockers have been converted into a smaller but comfortable lobby and reception desk. The area can be accessed from the garage or from the exterior of the building. We look forward to welcoming you on the east side of the building this summer!
New reception area in the Antlers new temporary front desk space.
We are looking forward to welcoming back many return guests this summer. Our team appreciates everyone’s patience as we work diligently to make the Antlers guest experience even better than ever.
We look forward to welcoming back members of our Antlers family this summer!
Hannah Hervert at Cornell University where she will attend this fall.
Hannah Hervert is an ambitious, aspiring hotelier and marketing professional. Over the past few years, we at the Antlers at Vail have had the privilege of working with her. She started with us as an intern, assisting with our conference, and housekeeping departments. She also helped come up with some fun, new amenities that we have since added to our ongoing list of excellent amenities. Since her internship and graduating from high school, we had an open position on our guest services team that we offered to her. Hannah excelled at this – providing our guests with top-notch service, and attention to detail. We are proud to share that her hard work has truly paid off. She has officially been accepted to Cornell University’s Hospitality Management program where she will begin studying this fall. We are simply ecstatic for her to attend Cornell and begin her collegiate journey. I asked Hannah how she felt about her experience here at the Antlers, and here’s what she had to say:
“My experience at the Antlers has been one that I will never forget. Every single person here has opened up their arms to me, and I have never felt out of place. During the first year of being an intern, I learned so much about how each department works, and ultimately how all of the departments blend together to make up the amazing hotel that we have today. Through moving up to working the front desk, I have learned the importance of guest relations, kindness, and putting others needs before myself. This is knowledge that I will take with me throughout my schooling and future career. The Antlers has given me vast opportunities, and I feel so fortunate to be able to say that I have worked here.
As I am moving on to the next phase of my life at Cornell University, I am confident that the teachings that I have learned at the Antlers will help me in pursuing my Hospitality Management degree. I plan to seek two minors in real estate and communications, and I would like to go into marketing in the hospitality industry. Cornell has always been my dream school, and I am so excited to be able to learn from some of the greatest professors in the country, and to be able to share my hospitality passion with my classmates. I will be sitting in the same classrooms and walking on the same paths that many of my idols have (Ruth Bader Ginsburg and Bill Nye to name a couple). I am beyond excited to leave for Cornell, and I will always remember my time here at the Antlers.”
Our feelings are mutual. We feel very fortunate to have worked with Hannah. Our Assistant General Manager, Kim Rediker, also wanted to share her experience in working with Hannah:
“Two years ago, we hired Hannah as an intern at our property, with the expectation that she would serve as sort of just an extra set of hands. We intended to introduce her to the hospitality business, giving her insight into all aspects of operations, but without an overwhelming list of responsibilities. Well, Hannah soon proved herself to be way more than “just an extra set of hands”. She is an outstanding young woman with a strong sense of responsibility and an extremely strong work ethic.
After the initial summer internship with us, we invited Hannah to stay with us through the very busy ski season and gave her additional responsibilities in the Front Desk & Administration departments. She again made it through the season with flying colors, and upon graduation from high school, we offered her a permanent position as a Front Desk Agent. As a resort condominium-hotel property, we rely heavily on our Front Desk Agents to provide incomparable customer service. Hannah has been, without a doubt, one of our best. She has a wonderful demeanor, she is kind and welcoming to our guests, and she always handles problems and complaints with a calm and helpful attitude.”
All in all, we couldn’t be more thrilled for Hannah and the journey she is about to embark on. We wish her all the best in her bright future ahead!