Core Values
The Antlers’ core values are Integrity, Excellence, Empowerment, Compassion, and Relationships. These values guide us in all we do and shine through in how we treat our guests, owners and staff.
Benefits
While some businesses offer many of the same benefits as the Antlers. Such as health, dental and vision insurance; health savings accounts; supporting education and providing educational opportunities; 401K; flexible schedules; employee housing; ski passes; free parking; book clubs; etc.
The reason behind providing these benefits sets us apart. Oftentimes benefits are offered as a hook to hire and retain employees and are seen as just part of the bottom line. At the Antlers, these benefits are offered because the Antlers owners and management truly believe in enriching the lives of the employees and their families.
The Antlers is not just about the bottom line, it is about creating an inclusive, supportive, encouraging environment.
Learning Opportunities
We support and encouraged our housekeepers to earn their GEDs. Four of them have accomplished this. Antlers offers in-house English classes. We support any staff member who wants to learn Spanish. A budget is available for employees to advance career related education. When possible we promote internally.
Community Service
Every employee can use 4 hours of their work time per month to volunteer for an organization of their choice. In addition, as a group we volunteer for community organizations, participate in a community trash clean up day (and encourage our guests to help us by offering them a free night’s stay). Once a year, the Antlers staff volunteers their time to put on our “Pay It Forward” even celebrating regional non-profits with a reception and weekend of lodging for the and their families.
Current Job Opportunities
FRONT DEST AGENT
Now hiring Front Desk Agents. Both full time and part time positions available!
Personable, helpful, and professional image needed. We are the front lines, the first impression for all guest is US, the Antlers at Vail Front Desk Staff. Responsibilities include checking in/out guests, providing helpful answers to questions, and assisting with general information. Our duties are a bit of everything from taking reservations calls, to helping out all departments when needed. The most important part of this position is the ability to Focus on the Attention to Detail.
Key Areas of Accountability
• Greet, register, and assign room numbers to guests. Issue room keys and familiarize guests with the services and information the Antlers at Vail has to offer.
• Making sure Guest Folios are correct and paid for at arrival
• Answer and Handle all incoming telephone calls efficiently and accurately.
• Act as a key communications link. Responsible for clear and effective communication between co-workers, management, and departments.
• Post Charges and Collect Payment such as Pet Fees, Food Charges or miscellaneous to Guest Folio
• Perform a daily bucket check to make sure all guests in house and checking in are accurate and up to date
• Be the Liaison between Housekeeping/Maintenance and our Guests
• Follow safety and security standards at all times
• Keep up to date with current rates, packages and promotions
• Help out with Reservations calls
• Perform preliminary night audit if working evenings
• Closing up of Pool and Hot Tub at 10pm
• Keeping busy, finding and finishing projects
• Concierge Tasks & Familiarity with Vail and area
Education, Knowledge, Skills, and Abilities Required
• College degree preferred
• Skill of taking notes, paying attention to detail and following up
• Excellent communication skills
• Valid Driver’s License & Insurability
• Ability to type 30+ wpm
• Must be able to leave cell phone in pocket or to side
• Ability to lift up to 50lbs and get hands dirty
• Familiarity with Microsoft Office
• 1+ year hospitality experience preferred.
Will receive two set consecutive days off a week (your weekend). During your five day work week you must be flexible to work when scheduled which can be any time during our Front Office operating hours. Full time guaranteed 32 – 40 hours a week.
$18 – 21/ hour DOE + commission. Full Time employees eligible for health, dental, vision, life, 401K, ski pass, bonuses and more.
To apply email resume to [email protected].
HOSPITALITY ENGINEER – MAINTENANCE TECHNICIAN
The Antlers in Lionshead is looking to fill a Maintenance Technician position in our Engineering Department. Here at the Antlers we strive to provide an excellent owner and guest experience among all of our family owned condominiums. We operate together with our owners, guests, and coworkers as a family. Our employees are our #1 asset. To apply, please send letter of interest and resume to [email protected]
JOB DESCRIPTION:
-Repair & upkeep to family owned condo units
-Exterior property upkeep & repairs
-Drywall texturing, replacement, & repair
-Painting & wood staining
-Plumbing installation, repair, valve replacement, flapper, filler, and wax ring replacement
-Pool and Spa water chemistry and pool mech room maintenance -Electrical diagnosis and repair of electric baseboard heat, motors, fans, water heaters, ballasts, lighting and
-Fluorescent ballast and bulb replacement
-Appliance troubleshooting and repair -Natural gas fireplace general maintenance
-Boiler/mech room and HVAC general maintenance and repairs
QUALIFICATIONS:
-Hospitality experience (Hotels or Property Management) experience strongly preferred
-Ability to independently problem solve and use different resources to complete numerous tasks
-Background in Maintenance, Construction, Electrical, Plumbing, or HVAC
-Positive attitude and ability to work as a team and with other departments
-Experience with guests and customer service
-Ability to manage Work Orders and Emails on computer
-Basic audio/video technical support
-Ability to lift to 100 lbs and get hands dirty
$20-23/ hour DOE + bonuses. Full Time employees eligible for health, dental, vision, life, 401K, ski pass.
HOUSEKEEPING
The duties of a hotel housekeeper are probably the most important duties that take place in a hotel on a daily basis. If the housekeeper has not done her job to expectations, the hotel could lose business. Hotel guests expect their rooms to be cleaned with the utmost accuracy and attention to detail. The cleanliness of a hotel is the key selling factor.
Housekeeper supervisor – Duties & Responsibilities:
The Housekeeper Supervisor shall perform all duties as listed below under “Housekeeper” as well as:
- Schedules and supervises other housekeeping staff.
- Train, supervise and monitor the quality of work of other housekeepers.
- Inventory, order and stock the laundry room with all needed equipment and supplies per guidelines provided.
- Maintain professional appearance
- Report daily to the general/assistant manager.
- Informs the general/assistant manager of all activities and any needs prior to the shift’s end.
- Shall stay “on property” at any time the executive housekeeper has the day off and is responsible for operations during this time.
Housekeeper – Duties & Responsibilities:
- Follows detailed cleaning directions for each condominium.
- Provides information on any missing items to the Executive housekeeper.
- Provides information of broken items or anything that needs attention from the maintenance department.
- Change bedding and make beds as directed.
- Stock supplies (coffee, tea, sugar, magazines) as needed.
- Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
- Gather and empty trash.
- Clean and polish furniture and fixtures.
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
- Dust furniture, walls, machines, and equipment.
- Move and arrange furniture, and turn mattresses.
- Make adjustments and to heating system.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Clean chimneys, flues, and connecting pipes, using power and hand tools.
- Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
- Notify supervisor concerning the need for major repairs or additions to building operating systems.
- Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facilities for events such as banquets and meetings.
- Replace light bulbs.
- Sort clothing and other articles, load washing machines, and iron and fold dried items.
- Sort, count, and mark clean linens, and store them in linen closets.
- Deliver any items requested by guests.
- Observe precautions required to protect resort and guest property, and report damage, theft, and found articles to supervisors.
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed.
Housemen:
- Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them.
- Steam-clean or shampoo carpets. Polish floors.
- Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment
- Spray insecticides and fumigants as directed to prevent insect infestation.
- Remove debris from driveways and all public areas inside or out.
Qualifications:
- A minimum of 6 months of housekeeping experience.
- Must be able to communicate clearly with managers and other personnel.
- Must be proficient in English.
- Be able to reach, bend, stoop and frequently lift up to 40 pounds.
- Be able to work in a standing position for long periods of time (up to 8 hours).
Miscellaneous:
A high level of guest service is expected and only those people willing to provide this should apply for this job. A strong teamwork ethic is also required and all coworkers should also be considered as guests. Adherence to all employee policies is required.
