Group and Leisure Sales Manager
Job Type – $50K with Commission Opportunity, Full Time Year-Round, Housing Available
Location – Vail, CO
Reports to – Director of Revenue and Sales
About The Antlers at Vail
Founded in 1972, The Antlers at Vail is among the top hotels in the Vail community with an outstanding reputation for genuine hospitality and customer service. Located in the heart of the Lionshead Village roughly 150 yards from the Eagle Bahn Gondola, guests enjoy easy access to year-round activities and a bounty of dining and shopping opportunities within the village.
About the Position
Our Group and Events Coordinator is the face of the Antlers for all our group guests and conference attendees. The position works directly with the event planning clients, guests and our internal employees including chef, servers and bartenders. This is a sales-minded position with a blend of leisure sales responsibilities, group coordination, execution and follow up for billing and initiating the rebooking process. This is the entry level position that can lead to a Sales and Events Manager position or a Leisure Sales Manager position.
Why The Antlers?
With employee housing opportunities available for full time employees, on-site employees reap the same benefits as our guests provided by our location. In addition to this – Competitive wages, commission opportunities, affordable rent, no commute, an Epic ski pass, and a supportive work environment dedicated to helping you grow your skills within the hospitality industry. Full Time employees are also eligible for health, dental, vision, life, 401K (after one year of employment), bonuses and more.
Primary Group Responsibilities:
Primary responsibilities for group duties include direct communication with clients & attendees when they need assistance with group room reservations, entering group room blocks into the system, management of group rooming lists, room blocking per guest requests, handling guest billing, etc. This individual is responsible for Planning, setting up, executing and tear down of all group functions. They must have good typing skills, a pleasant attitude and excellent phone etiquette, as incoming calls and email management will be a key part of the day.
- Responsible for all group reservation setup & changes until departure
- Responsible for understanding and executing all group contracts
- Site Visits
- Create, manage and execute Banquet Event Orders
- Communication of group arrivals, reservations information, events, and schedule to all departments.
- Onsite coordination with all outside vendors
- Billing and collection of payment
- Other duties as assigned
Primary Leisure Responsibilities:
Primary responsibilities for leisure reservations are to maximize revenue from direct and wholesale reservations through attentive management of phone calls, sales inbox and outbound sales efforts.
- Answering phones, following up on reservations and managing/responding to the sales inbox
- Responsible for travel/wholesale agent quotes, booking reservations and communicating with guests through the booking process.
- Work as a part of the Revenue team identifying trends and developing strategies to drive revenues.
- Coordinates deliveries of amenities and personal notes as needed
- Other duties as assigned.
We’re Looking for Team Members With
- 2-3 minimum years Hospitality experience
- Strong Microsoft Skills
- Catering and Banquet Experience
- Reservations Sales Experience
- Stand and walk for long periods of time.
- Lift and carry up to 40 pounds
- Exceptional customer service and communication
- Ability to multitask, make quick decisions and execute professionally
- Calm demeanor under pressure
- Professional appearance
- Ability to work individually or with a team
- Availability to work nights and/or weekends
- A passion to grow within the Hospitality industry
To apply please email a resume to ahudgins@antlersvail.com