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Current Job Opportunities

• Reservations and Revenue Manager

  Job Type – $70K with Bonus Opportunity, Full Time Year-Round.

  Your compensation will be paid in regular installments in accordance with the Company’s regular payroll process, and subject to applicable tax and other withholdings. This position is a full-time position that includes health benefits, ski pass, 401K (after your 1st year of employment) and paid time off.

  In addition to your yearly salary, you will participate in the Management Bonus Plan.

  Location – Vail, CO- on site

  Reports to – General Manager

  About The Antlers at Vail

  Founded in 1972, The Antlers at Vail is among the top hotels in the Vail community with an outstanding reputation for genuine hospitality and customer service. Located in the heart of the Lionshead Village roughly 150 yards from the Eagle Bahn Gondola, guests enjoy easy access to year-round activities and a bounty of dining and shopping opportunities within the village.

  About the Position

  Job Summary:

  The Reservations & Revenue Manager is responsible for maximizing room revenue, occupancy, and profitability for The Antlers at Vail through strategic inventory management, pricing optimization, forecasting, and oversight of the reservations team. This position plays a critical role in education and development of a sales driven reservations team in both the group and leisure segments.

  The ideal candidate combines strong analytical skills, revenue management expertise, and hospitality experience to develop and execute strategies that increase market share, optimize ADR and RevPAR, and enhance the overall guest experience.

  Job Responsibilities:

  Reservations:

  • Oversee day-to-day reservations operations to ensure accuracy and efficiency
  • Monitor reservation trends, booking pace, cancellations, and no-show activity.
  • Respond to escalated guest reservation-related concerns.
  • Ensure reservations team members are trained on systems, policies, and customer service standards.
  • Management of individual unit owner revenue income
  • Balance complimentary unit night allocation (10 maximum per unit)
  • Assist in answering the phones

  Revenue Management:

  • Develop and implement dynamic pricing and inventory strategies to maximize revenue and profitability.
  • Analyze market trends, demand patterns, competitor pricing, and local events to identify revenue opportunities.
  • Manage and maintain room rates, restrictions, promotions, and inventory across all distribution channels.
  • Ensure proper inventory controls, management of tape chart and room allocation practices.
  • Maintain rate parity and content accuracy across OTAs, brand partners, and direct booking channels.
  • Responsible for creating and achieving budgets and forecasts
  • Approve commissions and reservations reporting
  • Prepare and present revenue reports, recommendations, and performance summaries to revenue and sales teams.
  • Foster relationships with individual unit owners to partner with overall revenue growth of each unit
  • Collaborate with Sales and Marketing to support revenue-generating initiatives and promotional strategies.

  Leadership & Collaboration:

  • Lead, coach, and develop reservations staff to achieve performance goals.
  • Foster a culture of accountability, service excellence, and continuous improvement.
  • Partner with Front Office, Housekeeping, Sales, Marketing, and Finance teams to align operational and revenue objectives.
  • Foster open communication with individual owners
  • Participate in leadership meetings and strategic planning discussions.

  Job Qualifications:

  Required:

  • Minimum of 4 years of experience in hospitality reservations, leisure sales, or front office
  • Strong communication skills, both verbal and written
  • Proven ability to build relationships with clients and internal departments
  • High attention to detail, organized, and solution-oriented
  • Proficient in Microsoft Office, especially Excel and Outlook
  • Ability to multitask, make quick decisions and execute professionally
  • Calm demeanor under pressure
    

  Preferred:

  • Experience in hospitality and/or resort sales
  • Familiarity with group reservations
  • Bilingual in Spanish or other languages
  • Experience working with hotel PMS/CRS systems (e.g., SynXis, RDP, Ideas or similar)

• Reservations Sales Representative (Leisure Lead)

  Job Type – $25/hour with Bonus Opportunity, Full Time Year-Round.

  Your compensation will be paid in regular installments in accordance with the Company’s regular payroll process, and subject to applicable tax and other withholdings. This position is a full-time position that includes health benefits, ski pass, 401K (after your 1st year of employment) and paid time off.

  In addition to your hourly salary, you are eligible for the leisure commission program.

  Location – Vail, CO- on site

  Reports to – Revenue and Reservations Manager

  About The Antlers at Vail

  Founded in 1972, The Antlers at Vail is among the top hotels in the Vail community with an outstanding reputation for genuine hospitality and customer service. Located in the heart of the Lionshead Village roughly 150 yards from the Eagle Bahn Gondola, guests enjoy easy access to year-round activities and a bounty of dining and shopping opportunities within the village.

  About the Position

  Job Summary:

  This position is responsible for supporting the department by creating a strong sales and purchasing environment through inbound calls and emails, while advancing business growth through proactive business development, relationship-building calls, and ongoing customer engagement.

  The Reservations Sales Representative serves as a primary point of contact for guests planning their stay at the Antlers at Vail. This role is responsible for providing exceptional customer service, answering reservation inquiries, promoting resort accommodations and services, and ensuring accurate booking information. The ideal candidate is hospitality-focused, detail-oriented, and passionate about creating outstanding guest experiences from the first interaction through arrival.

  Job Responsibilities:

  • Respond to reservation inquiries via phone, email, website, and other communication channels in a professional and timely manner.
  • Process new reservations, modifications, cancellations, and special requests accurately within the property management and reservation systems.
  • Provide guests with detailed information regarding accommodation, amenities, rates, policies, seasonal activities, and local attractions.
  • Maximize revenue opportunities through effective upselling of room types, packages, and resort services.
  • Maintain a thorough understanding of resort inventory, promotions, and pricing strategies.
  • Assist guests with trip planning and provide recommendations for dining, recreation, transportation, and area events.
  • Verify reservation details, guest preferences, and payment information to ensure accuracy.
  • Process deposits and coordinate pre arrival communication with guests.
  • Proficient in processing group rooming lists, changes and reservations
  • Coordinate with Front Desk, Housekeeping, Sales, and Maintenance teams to support seamless guest experiences.
  • Monitor reservation reports, track production and call volume; communicate booking trends or concerns to management.
  • Handle guest concerns and resolve issues with professionalism and a service-oriented approach.
  • Foster a strong relationship with the wholesale partners through prompt reservation response time, weekly/monthly communication, incentives for agents, site tours, and follow up after guest stays for thank you and rebooking
  • Coordinate training for wholesale partners yearly
  • Enhanced Pre Arrival Experience for all leisure VIP, high paying guests, long length of stay guests and past guests.
  • Maintain confidentiality of guest information and comply with company policies and procedures.

  Job Qualifications:

  Required:

  • High school diploma or equivalent.
  • Minimum one year of customer service, hospitality, hotel, reservations, or call center experience.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency with Microsoft Office applications.
  • Ability to learn and effectively use property management and reservation systems.
  • Availability to work flexible schedules, including weekends, holidays, and peak seasons.

  Preferred

  • Previous hotel, resort, or vacation rental reservations experience.
  • Knowledge of Vail and surrounding mountain destinations.
  • Experience with hospitality reservation systems and revenue management practices.
  • Bilingual skills are a plus.

  This position may be called upon to perform other duties as needed to support the organization and its goals.

• Reservations Sales Representative (Group Lead)

  Job Type – $25/hour with Bonus Opportunity, Full Time Year-Round.

  Your compensation will be paid in regular installments in accordance with the Company’s regular payroll process, and subject to applicable tax and other withholdings. This position is a full-time position that includes health benefits, ski pass, 401K (after your 1st year of employment) and paid time off.

  In addition to your hourly salary, you are eligible for the leisure commission program.

  Location – Vail, CO- on site

  Reports to – Revenue and Reservations Manager

  About The Antlers at Vail

  Founded in 1972, The Antlers at Vail is among the top hotels in the Vail community with an outstanding reputation for genuine hospitality and customer service. Located in the heart of the Lionshead Village roughly 150 yards from the Eagle Bahn Gondola, guests enjoy easy access to year-round activities and a bounty of dining and shopping opportunities within the village.

  About the Position

  Job Summary:

  This position is responsible for supporting the department by creating a strong sales and purchasing environment through inbound calls and emails, while advancing business growth through proactive business development, relationship-building calls, and ongoing customer engagement.

  The Reservations Sales Representative serves as a primary point of contact for guests planning their stay at the Antlers at Vail. This role is responsible for providing exceptional customer service, answering reservation inquiries, promoting resort accommodations and services, and ensuring accurate booking information. The ideal candidate is hospitality-focused, detail-oriented, and passionate about creating outstanding guest experiences from the first interaction through arrival.

  Job Responsibilities:

  • Respond to reservation inquiries via phone, email, website, and other communication channels in a professional and timely manner.
  • Process new reservations, modifications, cancellations, and special requests accurately within the property management and reservation systems.
  • Provide guests detailed information regarding accommodation, amenities, rates, policies, seasonal activities, and local attractions.
  • Maximize revenue opportunities through effective upselling of room types, packages, and resort services.
  • Maintain a thorough understanding of resort inventory, promotions, and pricing strategies.
  • Assist guests with trip planning and provide recommendations for dining, recreation, transportation, and area events.
  • Verify reservation details, guest preferences, and payment information to ensure accuracy.
  • Process deposits and coordinate pre arrival communication with guests.
  • Proficient in processing group rooming lists, changes and reservations
  • Coordinate with Front Desk, Housekeeping, Sales, and Maintenance teams to support seamless guest experiences.
  • Monitor reservation reports, track production and call volume; communicate booking trends or concerns to management.
  • Handle guest concerns and resolve issues with professionalism and a service-oriented approach.
  • Responsible for responding to all group lead inquiries and follow up in a timely manner.
  • Coordinate group contracts, changes and execution of group contracts, deadlines and billing.
  • Process rooming lists, changes and pre arrival communication and departure follow up.
  • Maintain confidentiality of guest information and comply with company policies and procedures.

  Job Qualifications:

  Required:

  • High school diploma or equivalent.
  • Minimum one year of customer service, hospitality, hotel, reservations, or call center experience.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency with Microsoft Office applications.
  • Ability to learn and effectively use property management and reservation systems.
  • Availability to work flexible schedules, including weekends, holidays, and peak seasons.

  Preferred

  • Previous hotel, resort, or vacation rental reservations experience.
  • Knowledge of Vail and surrounding mountain destinations.
  • Experience with hospitality reservation systems and revenue management practices.
  • Bilingual skills are a plus.

  This position may be called upon to perform other duties as needed to support the organization and its goals.

• Banquet Captain

  Job Type and Compensation – Part Time, based on group schedule of an average of 15-20 events a year and $10-15K a year

  Location – Vail, CO- on site

  Reports to –  TBD

  About The Antlers at Vail

  Founded in 1972, The Antlers at Vail is among the top hotels in the Vail community with an outstanding reputation for genuine hospitality and customer service. Located in the heart of the Lionshead Village roughly 150 yards from the Eagle Bahn Gondola, guests enjoy easy access to year-round activities and a bounty of dining and shopping opportunities within the village.

  Position Summary

  The Banquet Captain is responsible for overseeing the successful execution of all banquet, meeting, and special event functions. This position serves as the primary on-site leader for banquet service staff, ensuring exceptional guest experiences through detailed event preparation, professional service, and efficient coordination with the culinary, sales, and operations teams. The Banquet Captain maintains the highest standards of hospitality, service quality, and guest satisfaction while supporting revenue growth through outstanding event execution.

  Essential Duties and Responsibilities

  Event Operations

  • Review banquet event orders (BEOs) and event specifications prior to each function.
  • Lead pre-event meetings with banquet staff to communicate event requirements, service standards, and assignments.
  • Execute room setup and breakdown according to event specifications on the BEO
  • Ensure event space is prepared before guest arrival
  • Supervise banquet service throughout events to ensure efficient and professional execution.
  • Monitor event timelines and coordinate with culinary and operations teams to maintain seamless service.

  Guest Service

  • Serve as the primary point of contact for clients and event hosts during functions.
  • Anticipate guest needs and promptly resolve service issues or special requests.
  • Maintain a visible presence during events to ensure exceptional guest satisfaction.
  • Respond professionally to guest concerns and implement solutions in a timely manner.
  • Foster a welcoming and service-focused environment at all times.

  Staff Leadership

  • Supervise banquet servers, bartenders, and support staff during events.
  • Assign duties, monitor performance, and provide coaching to ensure service excellence.
  • Assist with training and onboarding of banquet team members.
  • Promote teamwork and effective communication among all departments.
  • Ensure staff adherence to company policies, grooming standards, and service expectations.

  Food & Beverage Service

  • Ensure proper presentation and service of food and beverages according to established standards.
  • Monitor buffet displays, plated meal service, beverage stations, and bar operations.
  • Verify service equipment, china, glassware, linens, and supplies are properly prepared and maintained.
  • Ensure compliance with all food safety, sanitation, and alcohol service regulations.

  Qualifications

  Required

  • High school diploma or equivalent.
  • Minimum of 2 years of banquet, restaurant, or hospitality experience.
  • Prior supervisory or leadership experience preferred.
  • Strong customer service and interpersonal skills.
  • Excellent communication and organizational abilities.
  • Ability to work flexible schedules, including evenings, weekends, and holidays.
  • Ability to manage multiple priorities in a fast-paced environment.

  Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift and carry up to 50 pounds.
  • Frequent bending, reaching, stooping, and moving banquet equipment.
  • Ability to work in indoor and outdoor event environments.

• Maintenance Technician

  Maintenance Technician

  Job Type – Full Time Year-Round, $22-24 Hourly
  Location – Vail, CO
  Reports to – Chief Engineer

  About the Position

  Our maintenance team is one of the core operations teams that allows the Antlers to provide exceptional experiences to our guests. Our Maintenance technicians are ready to help where needed, ensuring the quality of the Antlers product by performing pre-arrival walkthroughs, monitoring and executing work orders from staff, guests, or owners, and using critical thinking to troubleshoot problems in all areas of the property.

  Why The Antlers?

  The Antlers at Vail is one of the few independent condominium rental properties located in Vail with a great network of owners and a supportive work environment dedicated to helping you grow your skills within the hospitality industry. Employee housing may be available. In addition to this – Competitive wages, commission opportunities, affordable rent, no commute, opportunity for growth, and an Epic ski pass. Full Time employees are also eligible for health, dental, vision and life insurance, 401K retirement plan, bonuses and more.

  Primary Responsibilities:

  • Respond and attend to guest repair requests
  • Monitor, complete, and close work orders logged in the Property Management System
  • Welcome and acknowledge all guests
  • Understand and operate electrical, plumbing, refrigeration, and boiler systems
  • Prioritize and organize work assignments in coordination with the Chief Engineer
  • Maintain confidentiality of hotel guests and pertinent hotel information
  • Read and understand test equipment, meters & gauges, measuring devices, and safety manuals
  • Inspect condominiums prior to guest arrival to ensure that any maintenance repairs have been address prior to guest check-in, communicating unit status with both Housekeeping and Front Desk teams
  • Perform general maintenance-related inventory duties in coordination with the Chief Engineer
  • Test and balance pool chemicals, open and clean pool and hot tubs for guest use
  • Act in an engineering capacity to protect guests, staff members, and facilities in the event of an on-site emergency
  • Monitor and respond to fire alarm / Life Safety Systems as necessary with full knowledge of appropriate standard operating procedures pertaining to emergencies involving these systems
  • Work with the Chief Engineer and Residence Quality Management (RQM) department to execute unit improvement projects in preparation for Lodging Quality Assurance reviews
  • Move furniture, appliances, and equipment upon request from the Chief Engineer, Operating Managers, and RQM department
  • Maintain hotel facilities and related equipment in a safe and efficient manner
  • Perform miscellaneous tasks as assigned by the Chief Engineer, Operations Managers, and RQM department

  We’re Looking for Team Members With

  • Ability to lift up to 50lbs
  • Exceptional customer service, communication, multitasking, and time management skills
  • Professional appearance
  • Ability to work individually or with a team
  • Availability to work nights and/or weekends
  • A minimum of 1 to 2 years’ experience in a similar role

  To apply please email a resume to jseverini@antlersvail.com and pherring@antlersvail.com

• Front Desk & Reservations Agent

  Front Desk & Reservations Agent

  Job Type – $21-23 Hourly, Commission Opportunities, Full Time Year Round

  Location – Vail, CO

  Reports to – Front Desk Manager

  About the Position

  Our Front Desk & Reservations Agents are the face of the Antlers. You are the first welcoming face our guests see upon arrival and the last one they see at departure, here to help with anything and everything in between. This is a sales-minded position with a blend of general Front Desk duties paired with fielding and booking reservations.

  Why The Antlers?

  With employee housing opportunities available, on-site employees reap the same benefits as our guests provided by our location. In addition to this – Competitive wages, commission opportunities, affordable rent, no commute, opportunity for growth, an Epic ski pass, and a supportive work environment dedicated to helping you grow your skills within the hospitality industry. Full Time employees are also eligible for health, dental, vision, life, 401K, bonuses and more.

  Primary Responsibilities:

  • Demonstrate a strong understanding of room types, locations, nightly rates, and promotions
  • Use knowledge of property to sell rooms and aid in making choices at the time of booking
  • Describe offered services and amenities as well as deposit and cancellation policies
  • Coordinate with housekeeping & maintenance departments to update and publish status of rooms
  • Greet and check in guests upon arrival, check out upon departure
  • Process guest credit cards upon arrival and departure as necessary
  • Create work orders for maintenance department based upon guest request or as necessary
  • Answer Front Desk phones using proper phone etiquette
  • Attend department meetings and participate in trainings
  • Work with Conference Services Manager to facilitate any group needs at arrival/departure
  • Resolve any guest issues within your power with the help of your supervisor and/or Manager
  • Field and record any special requests from guests
  • Report any unusual occurrences or requests to the manager or assistant manager
  • Perform all necessary safety and emergency procedures
  • Maintain cleanliness in the Front Desk and Lobby area
  • Accommodate scheduling needs and communicate to Front Desk Manager any availability issues
  • Perform miscellaneous tasks as assigned by management and supervisors

  We’re Looking for Team Members With

  • 1-2 years Front Desk or Hospitality experience
  • Exceptional customer service, communication, and multitasking skills
  • Calm demeanor under pressure
  • Professional appearance
  • Ability to work individually or with a team
  • Familiarity with Microsoft Office Suite
  • Availability to work nights and/or weekends
  • A passion to grow within the Hospitality industry

  To apply please email a resume to jseverini@antlersvail.com and gabe@antlersvail.com

• Housekeeping

  The duties of a hotel housekeeper are probably the most important duties that take place in a hotel on a daily basis. If the housekeeper has not done her job to expectations, the hotel could lose business. Hotel guests expect their rooms to be cleaned with the utmost accuracy and attention to detail. The cleanliness of a hotel is the key selling factor.

  Housekeeper supervisor – Duties & Responsibilities:

  The Housekeeper Supervisor shall perform all duties as listed below under “Housekeeper” as well as:

  • Schedules and supervises other housekeeping staff.
  • Train, supervise and monitor the quality of work of other housekeepers.
  • Inventory, order and stock the laundry room with all needed equipment and supplies per guidelines provided.
  • Maintain professional appearance
  • Report daily to the general/assistant manager.
  • Informs the general/assistant manager of all activities and any needs prior to the shift’s end.
  • Shall stay “on property” at any time the executive housekeeper has the day off and is responsible for operations during this time.

   

  Housekeeper – Duties & Responsibilities:

  • Follows detailed cleaning directions for each condominium.
  • Provides information on any missing items to the Executive housekeeper.
  • Provides information of broken items or anything that needs attention from the maintenance department.
  • Change bedding and make beds as directed.
  • Stock supplies (coffee, tea, sugar, magazines) as needed.
  • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.

  • Gather and empty trash.
  • Clean and polish furniture and fixtures.
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Dust furniture, walls, machines, and equipment.
  • Move and arrange furniture, and turn mattresses.
  • Make adjustments and to heating system.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Clean chimneys, flues, and connecting pipes, using power and hand tools.
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Notify supervisor concerning the need for major repairs or additions to building operating systems.
  • Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facilities for events such as banquets and meetings.
  • Replace light bulbs.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Sort, count, and mark clean linens, and store them in linen closets.
  • Deliver any items requested by guests.
  • Observe precautions required to protect resort and guest property, and report damage, theft, and found articles to supervisors.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed.

  Housemen:

  • Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them.
  • Steam-clean or shampoo carpets. Polish floors.
  • Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment

  • Spray insecticides and fumigants as directed to prevent insect infestation.
  • Remove debris from driveways and all public areas inside or out.

  Qualifications:

  • A minimum of 6 months of housekeeping experience.
  • Must be able to communicate clearly with managers and other personnel.
  • Must be proficient in English.
  • Be able to reach, bend, stoop and frequently lift up to 40 pounds.
  • Be able to work in a standing position for long periods of time (up to 8 hours).

  Miscellaneous:

  A high level of guest service is expected and only those people willing to provide this should apply for this job. A strong teamwork ethic is also required and all coworkers should also be considered as guests. Adherence to all employee policies is required.

  To apply please email a resume to jseverini@antlersvail.com