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COVID-19 Prevention and Containment

Antlers Staff Posted by Antlers Staff in Vail Colorado 4 min read

Posted: March 18, 2020

Updated June 3, 2020 @ 10:00 AM

Your health and safety is of the utmost concern to the Antlers at Vail. Following is important information about COVID-19 in our community and links to important sources of information.

What to Know About Changes to Vail’s Offerings to Visitors

The Vail Valley Partnership has released information for visitors to Eagle County as of June 1, 2020.

Restaurants are beginning to open with limited capacity, and many are offering To-Go services. Here’s a good resource of local businesses that are open.

Our local hospital, Vail Health, is urging that we all take social distancing seriously.

Outdoor recreation is still encouraged, with social distancing in place. Hiking, biking, and exploring Vail will get you out into nature and lift spirits.

What to Know About Changes to Antlers Operations

Effective as of June 32rd, 2020:

  • Front desk hours will be 8:00 AM until 8:00 PM.
  • Daily housekeeping service has been suspended. Fresh towels and other items are readily available by calling the front desk.
  • Shuttle service will not be available.
  • The pool deck is open from 10 am – 8 pm daily, but is limited to 50% capacity.
  • The fitness center is open, but is limited to 50% capacity.

Update to Antlers at Vail Cancellation Policies

Any guest who has postponed their stay from the 2019-2020 ski season will have access to a lodging credit for the total value of prepaid lodging deposits. Credits will be held under the guest’s name. The guest may use this credit toward a future stay at the Antlers at Vail valid anytime prior to the end of the 2020-2021 ski season. You may call reservations at 888.268.5377 with any questions about Antlers lodging credits, or for the quickest response complete this short form.

What the Antlers at Vail is Doing to Contain COVID-19

Any employee who starts to feel sick or who has a fever is required to stay home.

Hand sanitizing gel is provided in common areas throughout the property for frequent guest and employee use.

As we have advised employees, we would also ask guests to please be sure to take good care of yourselves: get plenty of rest, drink lots of water, follow the advice of experts to wash your hands frequently with soap & water for 20+ seconds every time you wash.

Additional Antlers Housekeeping Sanitation Procedures

In addition to our usual meticulous cleaning standards, the following additional sanitation processes have been implemented.

In common areas, our Antlers at Vail housekeeping team is taking extra precautions to disinfect a minimum of three times daily frequently touched surfaces such as: door handles, key cards, elevator buttons, coffee machines, credit card machines, etc.

In condominium units, in addition to regular cleaning, daily cleaning includes disinfecting of frequently touched surfaces such as: door handles, appliance controls, faucets, thermostats, remote controls, and light switches. Antlers at Vail housekeeping staff wear disposable gloves for cleaning/disinfecting, and the gloves are changed between rooms.

*Since this video was produced, we have revised our protocol per guidance from the Colorado Department of Public Health & Environment for short-term rentals, and now ensure that condominiums are left vacant for 48 hours between stays.

What the State of Colorado is Doing to Contain COVID-19

The morning of March 10, Governor Polis declared a state of emergency for Colorado. While this may sound scary, it is actually really good news for our community and visitors. It proactively gives the state the ability to access funds and to put important prevention and containment measures into place. The state of Colorado has implemented emergency measures to contain the spread of the virus.

On March 15 the Colorado Department of Public Health and Environment issued a recommendation that all visitors and residents of Eagle, Summit, Pitkin, and Gunnison counties minimize social contact.

On April 6 Eagle County published a Standing Public Health Order in order to slow the spread of the COVID-19 virus.

On April 27 Eagle County published an updated Standing Public Health Order in order to continue slowing the spread of the COVID-19 virus.

Beginning May 25th Eagle County has issued a new Standing Public Health order which sets forth Phase 2 (“Blue Square” of the Transition Trail Map1) of Eagle County’s protocol to further lift restrictions of previous health orders.

For up to date information on cases of COVID-19 in Colorado please visit the Colorado Department of Public Health and EnvironmentThe CDC is also updating cases nationwide daily.

What to Do if You Think You Have Symptoms

If you or a dependent exhibit symptoms of COVID-19: fever, cough and shortness of breath please call your primary care physician first. If you do not have a primary care physician, please call any primary care office or Urgent Care facility for further instructions.

As always, thank you for being a part of the Antlers Family and feel free to reach out directly with any questions, comments or suggestions!

For additional information regarding Antlers at Vail protocols to ensure the safety of our guests, homeowners, and employees, please visit our Health & Safety Program page.